At PrimeBiome, your privacy is extremely important to us. This Privacy Policy outlines how we collect, use, store, and share your personal information when you interact with our website, purchase our products, or engage with our customer services. By accessing our website or using our services, you agree to the practices described in this policy.
When you place an order, sign up for our newsletter, create an account, or contact customer service, we may collect personal information such as your full name, email address, phone number, billing and shipping address, and payment details. This information is collected solely to process your orders, provide customer support, and keep you updated about your account and purchases. In addition to the information you provide directly, we automatically gather non-personal information like your IP address, browser type, device type, and website usage data through cookies and similar tracking technologies. These tools help us analyze traffic, improve user experience, and customize content to better suit your needs.
We use your information primarily to process transactions, ship orders, manage customer accounts, and send service-related communications. With your consent, we may also use your email address to send newsletters, promotions, or updates about new products and wellness tips. Furthermore, collected data allows us to enhance the usability and security of our website, conduct research and analytics, and ensure compliance with legal obligations.
PrimeBiome does not sell or rent your personal data to third parties. However, we may share your information with trusted third-party service providers that help us fulfill orders, process payments, deliver emails, and host our website. These partners are contractually obligated to keep your data secure and use it solely for the intended service. In the event of a legal obligation or government request, we may disclose your personal data to comply with applicable laws, prevent fraud, or protect our rights and safety. Additionally, if PrimeBiome undergoes a merger, acquisition, or business transfer, your information may be transferred to the new entity, subject to this same Privacy Policy.
We recognize that you have rights regarding your personal data. You have the right to access, correct, or delete your information at any time. If you wish to opt out of receiving marketing emails, you can do so by clicking the "unsubscribe" link found in our communications or by contacting us directly. You may also request data portability, or the ability to obtain a copy of your information in a readable format, where applicable. To exercise any of these rights or request assistance, please reach out to us at [email protected].
Your security is our priority. We implement industry-standard safeguards to protect your personal information from unauthorized access, disclosure, or misuse. While no system can guarantee absolute security, we take all reasonable measures to ensure your data is protected. We also encourage users to use strong passwords and keep their account credentials confidential.
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. Once the data is no longer needed, it is securely deleted or anonymized. Please note that our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn that we have inadvertently gathered data from someone under 18, we will delete it promptly.
Our website may include links to third-party websites or services for your convenience. However, we are not responsible for the content or privacy practices of these external sites. We encourage you to review their policies before sharing any personal information with them. If you are located outside of the United States, please be aware that your information may be transferred to and processed in the U.S., where data protection laws may differ from those in your jurisdiction. By using our services, you consent to this transfer in accordance with this policy.
We may update this Privacy Policy occasionally to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last Updated" date at the top of this page. We recommend that you review this policy periodically to stay informed about how we protect your data.
If you have any questions, concerns, or requests about this Privacy Policy or how your data is handled, please don’t hesitate to contact us. You can reach our privacy team at [email protected] or by mail at our business address, which can be found on our website. We’re committed to being transparent and trustworthy with your data and are here to support you every step of the way.
Thank you for choosing PrimeBiome and trusting us with your personal information. We are dedicated to protecting your privacy while delivering effective and reliable wellness solutions.
The information and content on this website are provided purely for informative purposes and should not be interpreted as diagnosis, treatment, cure, medical advice, or illness prevention. The FDA has not reviewed the statements on this website. Before taking any supplements or altering your diet or exercise routine, it is imperative that you speak with a qualified healthcare provider. Results may differ for each individual.
Third-party trade names and trademarks on this website do not necessarily indicate support for or association with our website. If you click on a merchant link and buy something from their website, we might get paid by the retailer.